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General Infocaller Settings
To start using your Infocaller number you must configure it: Access Go to "Log in" located at the top of the page Select &qu...
Wed, 28 Jul, 2021 at 10:19 AM
Extension Settings
An EXTENSION is configured to route the communications received in your Infocaller service.  An EXTENSION will be created for each destination number to wh...
Wed, 28 Aug, 2019 at 4:57 PM
Create messages
The essential elements of automatic telephone support are MESSAGES.  These are the automatic phrases or questions that the caller will hear fro...
Tue, 17 Aug, 2021 at 10:36 AM
Create voice mails
A voice mailbox allows you to record messages on the calls you receive in your Infocaller service. You can define as many answering machines as necessary fo...
Wed, 21 Aug, 2019 at 12:58 PM
How to create a Script
The script allows the sequential execution of ACTIONS in a call, both the MESSAGES, CALLS and ANSWERS that you have previously defined as other actions that...
Wed, 21 Aug, 2019 at 4:34 PM
Rules Configuration
The RULES are defined in the Rules tab of the Infocaller service. Access and go to Configure / Rules tab When a call is received in Infocaller,...
Mon, 2 Dec, 2019 at 3:50 PM
Call Transfer
The extensions allow you to divert or transfer the calls received in your Infocaller number. In the Extensions tab, we find all extensions both individu...
Mon, 2 Dec, 2019 at 3:52 PM
How to set the End of Call
The END OF CALL action behaves in two different ways depending on where it is used: - If used in a RULE, the call that meets the conditions of the rule ...
Wed, 21 Aug, 2019 at 3:22 PM
Remove an Infocaller configuration
To remove an Infocaller sequence you must first delete the RULES that you have created in the Rules tab. The next thing you will have to do is delete...
Thu, 28 Nov, 2019 at 4:00 PM

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