To remove your personal data from our Database you must first request the unsubscribe of the service or services contracted, to do this follow these steps:

  1. Access and identify yourself with your email and password
  2. In the Account / Manage Account menu, click on the "View / Edit active services
  3. Indicate the active service (s) you wish to unsubscribe
  4. The withdrawal, as stipulated in the contract, may take up to two business days after the request. You will receive a confirmation message at your email address

When the withdrawal is finished (2 or 3 days from your request), and you do not want to keep an account with us you must cancel the contract for it, follow these steps:

Go to "Account / Manage account / Account holder name/ Edit data (at the bottom of the page" "If you wish to unsubscribe, you can do so here" "

After that, we will proceed to delete your data from our system.