You must change the administrator following these steps:

  1. Access
  2. Go to "Log in" located at the top of the page
  3. Select "Account"
  4. Manage Account
  5. Account administrator / Change administrator

The change of email can affect three important sections:

  • The email address of the account administrator
  • The access as a user of your services on the web
  • The reception of faxes or notifications of your service

To give or remove access as a user you will have to:

  1. Select "Account"
  2. Manage Users
  3. Locate the email and click on Edit (pencil).
  4. To authorize a new email, you must click on “Create new user”
  5. Grant the appropriate permits in the list of contracted services
  6. Make the appropriate changes
  7. Click on "Send"